Nurse Line
24/7 nurse triage, advice lines, after-hours support, and behavioral health crisis intervention
- 24/7 Nurse Triage
- After-Hours & Advice Lines
- Virtual Care Coordination
- Behavioral Health Crisis Support
Why this matters
Rising ER utilization and after-hours care gaps cost plans billions while leaving members without timely clinical guidance when they need it most.
How we deliver results
24/7 Nurse Triage
Registered nurses available around the clock using evidence-based protocols to assess symptoms, recommend care levels, and reduce unnecessary ER visits.
After-Hours & Advice Lines
Seamless after-hours coverage that extends your care team's reach without overburdening provider staff or sacrificing clinical quality.
Virtual Care Coordination
Integrated workflows that connect members to the right level of care, whether that is self-care guidance, an urgent visit, or emergency services.
Behavioral Health Crisis Support
Specialized crisis intervention for behavioral health emergencies, staffed by trained counselors with warm-transfer protocols to local resources.
70%
of triaged calls resolved without an ER visit
Related solutions
Let's talk about how we can help your organization.
Tell us about your goals and we'll show you exactly how we can help — usually within one business day.