Decades of healthcare engagement innovation
From a specialized healthcare call center to a technology-enabled engagement platform — Carenet Health has been transforming how organizations connect with the people they serve.
Key moments in our journey
Founded
Carenet Health established as a specialized healthcare engagement company in San Antonio, Texas.
Nationwide Scale
Expanded to serve health plans, providers, and employers across all 50 states with multi-channel engagement.
Global Delivery
Opened international delivery centers in the Philippines, El Salvador, South Africa, and Trinidad & Tobago.
Technology Transformation
Launched AI-powered engagement platform and proprietary Intelligent Engagement framework.
Industry Leader
Grew to power engagement for 1 in 3 Americans, managing 135M+ annual interactions.
Connecting people to better health outcomes
At the heart of everything we do is a belief that the right engagement, at the right moment, through the right channel, can change lives.
Bridging the gap
Our mission is to bridge the gap between healthcare organizations and the people they serve — making every interaction an opportunity for a better outcome.
People, technology, knowledge
We combine clinical expertise, advanced technology, and deep healthcare knowledge to create engagement that is personal, proactive, and measurable.
Better engagement, better health
Everything is built on a simple conviction: better engagement means better health — for members, and for the organizations accountable to them.
Let's talk about how we can help your organization.
Tell us about your goals and we'll show you exactly how we can help — usually within one business day.