The designation demonstrates the highest level of commitment to quality healthcare
SAN ANTONIO, TEXAS, May 6, 2022 — Carenet Health is proud to announce that it has once again earned the prestigious URAC Health Call Center accreditation. URAC is the independent leader in promoting healthcare quality by setting high standards for clinical practice, consumer protections, performance measurement, operations infrastructure and risk management.
By achieving this status, Carenet Health has demonstrated its commitment to quality care, enhanced processes, patient safety and improved outcomes. Carenet has received this accreditation during every review period since 2007.
Carenet Health is one of the premier healthcare engagement partners in the industry—providing 24/7 telehealth, clinical support, advocacy, customer service, and other engagement solutions for more than 250+ health systems, health plans and other healthcare organizations. Carenet teams handle 25 million multichannel healthcare consumer interactions per year, and Carenet registered nurses consistently achieve an average patient satisfaction score of 99%.
“We applaud Carenet Health on achieving URAC accreditation. With this distinction, Carenet demonstrates excellence in quality healthcare delivery and their commitment to ensuring patient safety,” said URAC President and CEO Shawn Griffin, M.D.
