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Accreditations

Industry-recognized quality and compliance

Carenet Health maintains the highest standards of clinical, operational, and security accreditation β€” so clients have confidence in every interaction.

Security and compliance at Carenet Health
Our Standards

Certified excellence across the enterprise

These accreditations and certifications reflect our ongoing investment in quality, security, and clinical rigor.

NCQA Accreditation

National Committee for Quality Assurance accreditation recognizing Carenet's commitment to quality improvement, member satisfaction, and clinical program integrity across health-plan engagement services.

URAC Accreditation

URAC accreditation validating Carenet's adherence to rigorous standards in healthcare operations, consumer protections, and quality management across engagement and clinical programs.

HIPAA Compliance

Full compliance with the Health Insurance Portability and Accountability Act, protecting member health information across all systems, processes, and workforce practices.

SOC 2 Type II

Independent audit verification of Carenet's information security controls β€” covering availability, processing integrity, confidentiality, and privacy across the technology platform.

PCI DSS Compliance

Payment Card Industry Data Security Standard compliance for payment-related interactions, maintaining secure handling of cardholder data throughout engagement workflows.

Joint Commission Certification

The Joint Commission's quality certification for health-call-center programs, validating clinical protocols, safety standards, and continuous quality improvement practices.

Trust, built in

Quality and security designed into every interaction

Accreditation isn't a plaque on the wall β€” it's how the work is done. Clinical governance, security controls, and quality assurance are engineered into every program, every channel, every member touchpoint.

Clinical governance

The same clinical training, protocols, and quality assurance apply to every interaction, on every channel.

Security by design

Controls are designed into the platform, not bolted on after β€” protecting member data at every layer.

Carenet's clinically-governed teams at work

Independent validation

Credentials are verified by outside auditors against rigorous, recognized industry standards.

Continuous improvement

Quality is measured continuously and refined β€” accreditation is maintained, not just earned once.

Let's talk about how we can help your organization.

Tell us about your goals and we'll show you exactly how we can help β€” usually within one business day.